SVH Announces New Hours For COVID-19 Screening Hotline
Sonoma Valley Hospital has announced it is changing the hours that it’s COVID-19 screening hotline will be manned. Effective Monday, April 13, calls will be answered by a Registered Nurse only between 8:00 am and 4:00 pm. Calls made before 8:00 am and after 4:00 pm will receive a prerecorded message asking callers to either call back the next day or, if immediate attention is needed, to call 911 or go to the nearest Emergency Department.
The Hospital set up the hotline in March to screen patients with possible COVID-19 symptoms and determine the need for testing. Those who have symptoms such as cough, fever, or shortness of breath, or believe they may have had contact with someone who has tested positive for COVID-19, can call 707.935.5440 and be evaluated by a Registered Nurse during operating hours.
If it is determined that testing is indicated, patients will be given an appointment for the drive-through screening site where testing occurs. The appointment-only testing is located in the north entrance parking area of the Hospital (just west of Third Street West off of Andrieux Street).